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Position |
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Support Engineer IT
Clinical Environment |
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Contact
Erika Tannenbaum
Entimo AG
Stralauer Platz 33-34
10243 Berlin
T: +49(0)30 520 024 100
F: +49(0)30 520 024 101 |
Job Description / Responsibilities |
- Customer support/3rd level:
Capture, edit
and
track
customer
support
requests and
coordinate them with
product management
- Product introduction:
Configure and install the
system
and
advise
clients
in the
implementation and optimization of the
system
- Product presentation: Conduct
product demonstrations, develop
workshops
and
trainings
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Required Education & Experience |
- M.S. or B.S. degree in Computer Science, Information Management,
Mathematics, Statistics, Medical Science or equivalent experience
- Knowlegde of drug development processes (clinical studies) and
their requirements
- Experience in software service and support
- Good analytical and technical skills
- Service-oriented, accurate way of working
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Good
organizational
skills
- Communication skills and working experience in cooperative teams
- Excellent spoken and written English language skills
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Interest
in
process improvement
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Your Benefits
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Technically challenging projects
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Versatile tasks
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Pleasant, team-oriented working environment
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Flexible working hours
- Peformance-based salary
- Collaborative
management style
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Start Date
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ASAP
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Duration
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Unlimited
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Location |
Stralauer Platz 33-34, 10243 Berlin ,
occasional travel
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Type |
Full-time position, 40h/week
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